What are the 3 kinds of quality costs?
The Cost of Quality can be divided into four categories. They include Prevention, Appraisal, Internal Failure and External Failure. Within each of the four categories there are numerous possible sources of cost related to good or poor quality. Some examples of typical sources of Cost of Quality are listed below.
What are the 5 views of quality?
He concluded that quality may be viewed from five distinct perspectives:
- The transcendental view;
- The user view;
- The manufacturing view;
- The product view; and.
- The value-based view.
What are the major differences between the traditional view of quality and the total quality?
Traditional quality management requires the reproduction of any product with defects. It addresses problems as they arise, resolving them on a case-by-case basis. Total quality management, on the other hand, emphasizes eliminating waste and increasing efficiencies so that a product is produced correctly the first time.
What is the traditional view of quality?
In the traditional quality management mindset, there is an optimum quality level and an optimum cost associated with the lowest point on the total quality cost. In Figure 0.2, you can see the traditional view of quality costs.
What are the major differences between the quality culture and the traditional culture?
Traditional cultures they think inward about themmselves rather than customers ,whereas quality cultures will think not only about customer satisfaction but they will look to out grow and achieve customer delight .
What are traditional quality control methods?
In traditional methods, the product is manufactured first and then it is checked to determine whether it meets the quality requirements. The product that does not meet the quality requirements is rejected and sent back to the machines for remachining or correction otherwise it is thrown away as scrap.
What is the main difference between a traditional quality management concept and TQM?
In traditional management, quality is the adherence o internal specifications and standards. Inspection is required to control defects. There is no innovation in this regard. In TQM, quality is defined as products and services that go beyond the present needs and expectations of customers.